Refunds & Returns

We have 14 day return policy for faulty items.

Please email us direct via the website, notifying us of a faulty item, then return the item and we will either fully refund the item immediately or replace it with another.

We will actively work with you in a fast manor to resolve the issue ASAP.

Please note; returned items' postage must be covered by the customer. Please track your returned item (we will not accept otherwise) and include your full name, address and a contact number inside the parcel.

Our returns address:

Used OTK Returns
Harewarren Farm
Chalky Lane
RG27 8TG